At Yellow Door Cottage Co., we understand the importance of your privacy and we are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose personal information about our guests.

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 1. COLLECTION OF PERSONAL INFORMATION

We collect personal information about you when you make a reservation or use our services. This information includes:

Contact and Profile Information. Such as your first name, last name, phone number, postal address, email address, and profile photo. Payment Information. Such as payment instrument used, date and time, payment amount, and other related transaction details.

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 2. USE OF PERSONAL INFORMATION

We may process this information to:

• Enable you to access our services and make and receive payments.

• Provide customer service, process your requests, and respond to your inquiries.

• Personalize and customize your experience based on your interactions with us and your preferences.

• Create and maintain a trusted and safer environment by detecting and preventing fraud, spam, abuse, security and safety incidents, and other harmful activities.

• Comply with our legal obligations and protect our rights.

 

 3. DISCLOSURE OF PERSONAL INFORMATION

We do not sell or rent your personal information to third parties. We may disclose your personal information to:

• Our service providers and partners who assist us in providing our services.

• Law enforcement or government authorities to comply with a legal obligation or protect our rights.

• In the event of a merger or acquisition of our business.

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 4. DATA RETENTION AND SECURITY

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

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 5. UPDATES TO OUR PRIVACY POLICY

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

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 6. CONTACT US

If you have any questions or concerns about our privacy policy or our practices, please contact us at info@yellowdoorcottageco.ca.